Starting from 1st October 2018, eBay will be implementing the Tracking Mandate Program and Unsatisfactory Delivery Rate evaluation to ensure better shipping services from sellers located in Southeast Asia.
Sellers who do not comply or consistently fall short of expectations may have action taken against their account(s), such as reduction of selling limits or account restrictions.
New Seller Metric: Unsatisfactory Delivery Rate
Sellers located in Southeast Asia will be evaluated for delivery-related issues with this new seller metric.
Tracking Mandate Program
This is a 4 part shipping program - sellers are required to meet the minimum compliance levels for all policies stated below.